Privacy Policy

Swyom (Swyom Advisors Limited) values your privacy and is committed to protecting  your personal data. We recognise the importance of protecting the personal information of our  customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your  information when you visit our website www.swyom.com, use our services, or otherwise  interact with us. Please read this policy carefully to understand our practices regarding your  information 

1. Information We Collect 

We may collect the following types of information: 

1.1 Personal Information: 

∙ Name 

∙ Contact details (email address, phone number, mailing address) 

∙ Financial details (bank account information, income details, transaction history) ∙ Identification details (e.g., PAN, Aadhaar, Passport number, Social Security Number) 

1.2 Non-Personal Information: 

∙ IP address 

∙ Browser type and version 

∙ Device details 

∙ Website usage data (e.g., pages visited, time spent on pages, clicks) 

1.3 Sensitive Personal Information: We may collect sensitive personal data as required by  law or for providing specific financial services. Such data will be collected with your explicit  consent. 

1.4 Other Information: We may also collect data from other sources including credit bureaus,  marketing partners and social media platforms.




2. How We Use Your Information 

We may use the information we collect for the following purposes: 

2.1 To provide and manage our financial services, including account setup, transactions, and  customer support. 

2.2 To comply with legal and regulatory requirements, such as KYC (Know Your Customer)  norms and anti-money laundering regulations. 

2.3 To communicate with you about updates, offers, and other relevant information. 

2.4 To improve our website, services, and user experience through analytics and feedback. 

2.5 To prevent fraudulent activities, unauthorized access, and security breaches. 

3. Sharing Your Information 

We do not sell or rent your personal data. However, we may share your information with: 

3.1 Service Providers: Third-party vendors who assist us in providing our services (e.g.,  payment processors, customer support providers). 

3.2 Regulatory Authorities: To comply with applicable laws, regulations, or legal processes. If we are directed to do so in connection with a legal or administrative proceeding or is  otherwise required by law to disclose the information, Swyom shall not be under any legal  binding to secure permissions from its customers to disclose such information. 

3.3 Business Transfers: In case of a merger, acquisition, or sale of assets, your information  may be transferred to the involved parties. 

3.4 With Your Consent: In cases where you explicitly authorize us to share your data.

 

4. Cookies Information 

When you visit our Website, we may send one or more cookies to your computer that uniquely  identifies your browser and facilitates our Website to help you login faster and enhance your  navigation through the site. A cookie may also convey information to us about how you use  the website (e.g., the pages you view, the links you click and other actions that you take on our  Website) and allows us and our business partners to track your usage of our website over time. 

 

A cookie also helps us personalise content and ads suited to your needs while maintaining  website functionality and security. 

However, you can control or reset your cookies through your web browser, which will allow  you to customise your cookie preferences and to refuse all cookies or to indicate when a cookie  is being sent. However, some features of the Website may not function properly if the ability  to accept cookies is disabled. 

5. Data Security 

We implement reasonable technical and organizational measures to protect your data from  unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no system is  entirely secure, and we cannot guarantee absolute data security. 

6. Your Rights 

Depending on your location, you may have the following rights regarding your personal data: 

6.1 Access and Correction: Request access to or correction of your personal data. 

6.2 Data Portability: Request a copy of your data in a portable format. 

6.3 Deletion: Request the deletion of your data, subject to legal and contractual obligations. 

6.4 Objection: Object to the processing of your data for marketing or other purposes.

6.5 Withdraw Consent: Revoke your consent for data processing, where applicable. To exercise these rights, contact us at [Insert Contact Email]. 

7. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for the privacy  practices or content of those websites. Please review their privacy policies before sharing your  information. 

8. Retention of Data 

We retain your personal data only as long as necessary to fulfill the purposes outlined in this  policy, comply with legal obligations, resolve disputes, and enforce our agreements. 

9. Children’s Privacy 

Our services are not directed to individuals under the age of 18. We do not knowingly collect  personal data from children. If we become aware that we have collected data from a child, we  will take steps to delete such information. 

10. International Data Transfers 

The personal information we collect may be transferred to, stored, and processed in countries  other than your country of residence. Please note that these countries may have data protection  laws that differ from those in your jurisdiction. By providing your personal information to us,  you acknowledge and consent to such transfers, storage, and processing as outlined in this  Privacy Policy.

 

10. Governing Law 

The relationship between customers / website visitors and Swyom and any disputes between  the parties (the customers and Swyom) shall be governed by the laws of India and will be  contested within the jurisdiction of the Bombay High Court. 

11. Changes to our Privacy Policy 

We reserve the right to change our Privacy Policy at any time. Any material changes made  shall be displayed on the Website through a Notice. We may also notify our customers through  email (as provided in your account), prior to the changes becoming effective. If you continue  to use the Website after the changes are in effect, you agree to the revised Policy. For any  clarifications please contact us at +91 9619000900 or through email at Support@swyom.com